What These FAQs Actually Cover
Every question on this page comes from real account holders — things that came up during sign-up, at the cashier, or when requesting a payout. We've organized them so you can find the answer fast without reading through topics that don't apply to you. Deposits here run through PayPal, Venmo, and Play+ prepaid cards, so most of the payment questions focus on
those rails. Account questions cover identity verification, the steps for updating your profile, and how to reach our support team if something doesn't match. Eligibility questions explain that access depends on state law — we serve eligible states only, and we're upfront about that. If you're in Philadelphia and wondering whether you can open an account, that's exactly the kind of question
this section addresses. Nothing here is a generic policy wall — these are the specific operational answers that keep your account moving.
- PayPal
- Venmo
- Play+